KERUI PACK Service & Delivery

From sample to delivery

One team follows your project from material selection and artwork review through printing, bag making, shipment and after-sales support.

KERUI PACK PROJECT MAP

Map your packaging project

Select a step to see what to prepare, what we do and what to confirm.

STEP BY STEP

01Packaging briefStart with the product and filling line

What to prepare: Tell us what goes in the pack, the net weight, how it is filled and the first order quantity. An existing pack or a sketch with dimensions is helpful.
What Kerui does: We compare ready-made bags with rollstock for your packing line. For bags, we review the base, side gussets and filling opening.
What to confirm: Choose a format to sample. Record the proposed dimensions and which ones still need a filled trial.

02Material selectionMatch layers to storage and sealing

What to prepare: Give the target shelf life, storage conditions and sealing method. For retort products, include the treatment temperature and holding time.
What Kerui does: We review the layer sequence and barrier needs. Our plate-free process offers eight fixed laminates. Digital and gravure allow a specified material, subject to format compatibility.
What to confirm: Agree the layers from outside to inside, the surface finish and the performance to check on the sample.

03Artwork reviewCheck what will actually be printed

What to prepare: Send the current artwork with its revision, dimensions, colour reference and any foil or spot UV areas marked.
What Kerui does: We check how the design sits across faces, folds and seals. For rollstock, we also review the print repeat and unwind direction.
What to confirm: Identify the file and revision approved for sampling. Note any colours or finishes to judge on a physical sample.

04Physical sampleFill the pack before approving the run

What to prepare: Confirm the sample format, artwork, recipient and postal code. Have your product ready for a filling trial.
What Kerui does: All eleven formats are eligible. Each customer may request one free single-piece sample, delivered worldwide by air under DDP within seven working days of artwork approval.
What to confirm: Check fit, appearance and closure with your product. For rollstock, check the repeat and unwind direction on your line. Record any changes before production.

05Printing and convertingSet the print method and run size

What to prepare: Confirm the approved artwork, laminate and quantity. Give the number of finished bags or the rollstock length in metres.
What Kerui does: Plate-free and digital printing suit stand-up, three-side seal, quad-seal and flat-bottom pouches only. Gravure suits all eleven formats. We print and laminate the material, then form bags or slit rollstock.
What to confirm: Agree the run size and schedule. From artwork approval, production takes seven working days for small batches and ten to fifteen for standard orders.

06Quality inspectionUse the approved sample as the reference

What to prepare: Identify the features that matter on your line, such as the opening, seal position, artwork orientation or a code that must be readable.
What Kerui does: Every finished bag is inspected by machine and by hand. For rollstock, the agreed film width, repeat and winding direction guide the check.
What to confirm: Compare the item with the agreed specification and sample. Review any discrepancy before arranging shipment.

07Shipping and deliveryConfirm where and how to receive the order

What to prepare: Provide the destination, delivery address, postal code and receiving contact. Flag any carton marks or packing instructions.
What Kerui does: Samples travel by air under DDP. For production orders, we confirm the shipping method and delivery terms with you for the destination.
What to confirm: Check the shipment quantity, packing details and delivery terms. Distinguish the production finish date from the estimated arrival.

08After-sales follow-upFeed filling-line results into the next order

What to prepare: For a question after receipt, send the order reference, pack photos and what happened during filling or sealing. For a reorder, note any artwork changes.
What Kerui does: We review the issue against the order specifications. Our team takes enquiries around the clock and replies within two hours.
What to confirm: Agree the next action. For repeat orders, identify which dimensions, material and artwork version to keep or revise.

BUYER RESOURCES

SERVICE TERMS

One free sample: Choose any of the 11 formats. Each customer may request one single-piece sample, shipped worldwide by air (DDP).
Sample delivery: Your sample arrives within 7 working days after artwork approval.
Production lead time: Small batches take 7 working days. Standard orders take 10–15 working days. Both periods start after artwork approval.
Around-the-clock support: We respond to enquiries within 2 hours.

To get started, tell us the contents, fill weight and destination.